Terms of service
Approved on August 1, 2024, by Order No. 01
of the General Director of Coin Market LLC

TERMS OF SERVICE

Before using the service, please read this document carefully and in its entirety. Accessing services provided by Coin Market LLC (hereinafter referred to as the “Company”) via the user interface functionality, whether through the mobile application or the web interface at https://coinmarket.kg/ (hereinafter referred to as the “System”), is only possible under the conditions of these terms. If you do not fully accept the terms, the Company’s System will be unavailable to you. You will only be able to use the System in viewing mode to familiarize yourself with the Company’s content.

Acceptance of Terms
The System is owned and operated by Coin Market LLC. The terms set forth below are applied in conjunction with other documents posted on the website, including but not limited to: the privacy policy, the public offer (an offer to enter into an adhesion contract) for the use of the Coin Market LLC service, the terms of service for the sale of virtual assets by the User, the purchase of virtual assets by the User, and/or the exchange of virtual assets of one type for virtual assets of another type by the User (collectively, the Exchange Services), and they govern the use of the website https://coinmarket.kg (the “Website”), whether you are using it as a guest or as a registered user, including the terms of access to its informational content, functions, and services.
By visiting the Website or using the System, including clicking on buttons that confirm your acceptance of the terms of use of the services, you are required to agree to these terms and the provisions set forth herein. If you do not agree with these terms, do not use the functionalities and services of the System.

Changes to the Terms
The Company reserves the right to periodically amend the Terms of Service at its discretion. All changes become effective immediately upon the publication of the updated text and apply to all subsequent visits to the website.
If you continue to use the System after the updated Terms of Service are posted, you signify your acceptance of the amended terms. We recommend periodically visiting this page to stay informed about any changes.
Access to System Services and Data Security
The Company reserves the right to suspend or terminate the operation of the System and/or any services and features of the website, both for guests (visitors) of the System and for registered users of the System, to modify the information and sections of the System at its discretion without prior notice. The Company bears no responsibility for the unavailability of the System, in whole or in part, for any reason and at any time. You are solely responsible for ensuring that all necessary conditions are met for your access to the System. You also guarantee compliance with these Terms of Service by all persons who access the System through your internet connection.
To gain access to the System or the services/functions offered therein, including, but not limited to, payment capabilities via bank cards or other forms of electronic payment, you will need to provide information that allows us to identify you. It is a mandatory condition for using the System that you provide complete, accurate, and up-to-date information, including, but not limited to, bank card details, virtual asset wallet information, and other electronic payment details. You agree that all information you provide for registration in the System or for other purposes is subject to the Company’s Privacy Policy.
You are obligated to keep confidential and secure the username and password assigned to you (or chosen by you) during your registration in the System. You also agree that your account is personal to you, and you agree not to provide access to the System or any of its services/functions to third parties through your username, password, or other registration details. You agree to immediately notify the Company of any unauthorized access or use of your username or password, as well as any other security breaches. You agree to log out of your account at the end of each session of using the System. Be especially cautious when using your account on public or shared computers to prevent the theft of your password or other personal data. Only one account may be registered for each user in the System. If you have received more than one username, password, or activation code, please notify us immediately. The use of multiple accounts is a violation of these Terms.
The Company reserves the right, at its discretion and at any time, for any reason or no reason, to suspend any username, password, or other form of identification chosen by you or provided to you.
To ensure the security of online payments and all other transactions involving personal data, the website uses a special technology (Secure Socket Layer, SSL). This technology encrypts any data transmission between your device and the Company’s hardware and software system in a way that makes the information readable and understandable only to the Company. The commonly accepted standard for denoting a secure connection on the internet is a closed padlock icon in the browser window. If you see the closed padlock, your information is encrypted and secure. If you click a link to initiate a secure transaction but do not see the closed padlock icon, the new window may have opened in another frame.
Intellectual Property Rights
The System, the website, all of its content, as well as all of its services and functions, including but not limited to: all information, software, texts, images, videos, audio, designs, as well as the sets and arrangements of these elements, are owned by the Company and are protected by the laws of the Kyrgyz Republic and international laws regarding intellectual property rights, trademarks, patents, trade secrets, and other rights related to intellectual property.
The Company’s name, brands, and logos, as well as all related names, logos, product and service names, designs, and slogans, are the property of the Company and may not be used without prior written approval from the Company.
You are permitted to use the System, its services, and functions exclusively for personal, non-commercial purposes. It is prohibited to reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit materials from the System except in the following cases:
• Reproducing copies of materials, you have accessed and viewed in the memory of your device.
• Storing files automatically cached by your browser to improve the display processes.
• Reproducing a reasonable number of copies (parts, pages) of the website for personal non-commercial use.
• Taking actions within the functionality provided by the Company on the Company’s social media pages.

You agree to refrain from and not engage in the following actions concerning the System, its content, and services:
• Modifying copies of any materials from the System.
• Publishing any parts of the System on another website.
• Using images, photographs, graphics, videos, or audio separately from the accompanying text.
• Removing or altering notices of ownership, trademarks, or other rights from the System’s content.

No rights to this System or its content are transferred to you. All rights not expressly granted to you remain with the Company. Any use of the System in a manner not explicitly permitted constitutes a violation of these terms and may infringe on intellectual property rights, trademark rights, and other laws.

Restrictions and Prohibitions
You agree to use the System in compliance with the laws of the Kyrgyz Republic, international legal acts, and these Terms, subject to the following restrictions:
• The use of the services and functionalities of the System in violation of the applicable rules of payment systems, operators of virtual asset exchanges, including any form of unauthorized use of bank cards or other electronic payments, is prohibited.
• The use of the services and functionalities of the System for the purpose of distributing or posting any messages on the website or using it to disseminate information that may indirectly be considered advertising and/or recognized as undesirable information (spam) or any other similar materials is prohibited.
• The use of the services and functionalities of the System by engaging in any actions that other visitors (guests and/or registered users) might perceive (including indirectly) as actions taken on behalf of the Company or any of its official representatives is prohibited.
• The use of the services and functionalities of the System by interacting with other visitors in a manner that would create obligations or legal liabilities for those visitors is prohibited.
• The use of the services and functionalities of the System in any way that may result in the cessation, overload, damage, or degradation of the System’s operation or affect the experience of other visitors is prohibited.
• Engaging in any actions intended to negatively impact the normal functioning of the System, including but not limited to introducing viruses and other materials that are harmful and technologically dangerous, attempting to perform network DoS or DDoS attacks of any kind; attempting to gain unauthorized access, interfere with, damage, or affect the System or any parts of the System or any other databases interacting with the System is prohibited.
• The use of any automated devices, processes, or technical and software means to access the services and functionalities of the System is prohibited.

Information in the System
The System contains information about the Company’s products, its partners, and the terms of use for the services offered by its partners. It also includes legal information, advertisements, service offers, contact details, and referral links to third-party resources, including social networks, messaging apps, and external websites. You are permitted to use the data in the System only as provided and in connection with the content alongside which it appears, as well as in accordance with the applicable terms and conditions.

If the System includes links to third-party resources, these links are provided solely for your convenience. The Company does not control the content of such resources and is not liable for any damages that may arise from their use.

The Company’s headquarters is located at 62/2 Manas Avenue, Bishkek, Kyrgyz Republic, 3rd floor, East Wing. The website is developed to provide current information relevant to the geographical location of the Company’s headquarters. The Company does not guarantee the website’s availability or the relevance of its content outside the Kyrgyz Republic. Access to the website may be illegal for certain individuals or in certain countries. If you access the website from outside the Kyrgyz Republic, you do so at your own discretion and are responsible for ensuring compliance with local laws.

Disclaimer of Warranties
The Company does not guarantee that the System is free from viruses or harmful code. You are responsible for taking actions sufficient to meet the requirements for antivirus protection and the accuracy of data input and output, as well as for using means independent of the System to recover lost data.
THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES OR INJURIES RESULTING FROM DDoS ATTACKS, VIRUSES, OR OTHER MALICIOUS MATERIALS THAT MAY INFECT YOUR COMPUTER, PROGRAMS, DATA, OR OTHER PERSONAL MATERIALS IN CONNECTION WITH YOUR USE OF THE SYSTEM OR SERVICES AND MATERIALS OBTAINED OR DOWNLOADED FROM THE SYSTEM.
YOU ASSUME ALL RISKS ASSOCIATED WITH YOUR USE OF THE SYSTEM, ITS CONTENT, AND ANY OTHER SERVICES OBTAINED THROUGH THE SYSTEM. THE SYSTEM, ITS CONTENT, SERVICES, AND DATA RECEIVED THEREFROM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES. NEITHER THE COMPANY NOR ITS PARTNERS WARRANT THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SYSTEM. WITHOUT LIMITING THE FOREGOING, THE COMPANY DOES NOT WARRANT THE ACCURACY, RELIABILITY, FREEDOM FROM ERRORS OR FAILURES IN THE SYSTEM, ITS CONTENT, SERVICES, OR DATA, NOR DOES IT GUARANTEE THE CORRECTION OF DEFECTS, FREEDOM FROM VIRUSES, OR SERVER AVAILABILITY, OR THAT THE SYSTEM WILL MEET YOUR NEEDS OR EXPECTATIONS.
THE COMPANY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF NON-INFRINGEMENT.
THE ABOVE DOES NOT AFFECT WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW OF THE KYRGYZ REPUBLIC.
THE COMPANY, ITS AFFILIATES, LICENSE HOLDERS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DAMAGES UNDER ANY THEORY OF LAW ARISING FROM OR RELATED TO YOUR USE OR INABILITY TO USE THE SYSTEM, INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF INCOME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITIES AND EXPECTED SAVINGS, LOSS OF BENEFITS, LOSS OF REPUTATION, LOSS OF DATA, WHETHER CAUSED BY A BREACH OF THESE TERMS (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF SUCH DAMAGE WAS FORESEEABLE.
THE ABOVE DOES NOT AFFECT LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW OF THE KYRGYZ REPUBLIC.

Governing Law
All disputes arising from the use of the website and the Company’s products (including non-contractual disputes and claims) shall be governed by the laws of the Kyrgyz Republic, without regard to its choice or conflict of law provisions.
All litigation and disputes arising in connection with the use of the SYSTEM and the purchase of the Company’s products, as well as the use of services provided by the Company’s partners, shall be directed exclusively to the courts of the Kyrgyz Republic. The Company has the right to bring a claim in any court located at your primary place of residence (your domicile) in the event of your violation of these Terms of Service, including in any other relevant country. You waive any objections regarding the venue of such courts.

Company’s Disclaimer of Liability
The Company’s waiver of any of the terms of these Rules shall not be deemed a waiver of the enforcement of such term or a waiver of liability for any other terms. The Company’s failure to exercise its rights under any of the terms of these Rules does not imply a waiver of such rights.
If any provision of these Rules is found to be invalid, unlawful, or unenforceable, such provision shall be excluded without affecting the validity or enforceability of the remaining provisions of these Rules.

You can find answers to your questions regarding the use of the SYSTEM in the FAQ section of the website. Additionally, you can submit any inquiries related to the use of the SYSTEM through the feedback form available on the site.
2